Effective date: 09-July-2025
Karaayo Health Solutions Private Limited ("we", "our", or "us") operates the Karaayo Doctor mobile application ("App"). This page explains how we collect, use, and protect the personal information you provide when using our App.
1. Information We Collect
- Doctor Profile Information: Name, email address, phone number, professional qualifications, specialties, clinic addresses, OPD timings, and consultation fees.
- Usage Data: Information about how you access and use the App, such as device information and IP address, to improve your experience.
2. No Patient Health Data Collected
This App is designed exclusively for Ayurvedic doctors to manage their clinics and appointments. It does not collect, store, or process patient health records or sensitive medical data. Scanning patient QR codes is solely used to book appointment slots within your clinic system.
3. How We Use Your Information
- To create and manage your doctor profile and clinics.
- To support appointment scheduling and clinic operations.
- To improve and maintain our App's functionality.
- To communicate with you about updates or support if needed.
4. Sharing of Information
We do not sell your personal data. We may share it with trusted service providers under strict confidentiality agreements to help operate the App. We may also disclose information if required by law or to protect our rights.
5. Data Security
We use reasonable technical and administrative measures to protect your information. However, no method of transmission or storage is 100% secure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also restrict certain processing or withdraw your consent, subject to applicable laws.
7. Children's Privacy
This App is intended for use by licensed Ayurvedic doctors. We do not knowingly collect information from anyone under 13 years of age.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@karaayo.com
- Phone: +91 8983188602
- Address: N-42/JB/1/29/1, Pawan Nagar, Cidco, Nashik, Maharashtra, India-422009